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Poster: GirdwoodTelevision Date: Apr 13, 2006 3:37am
Forum: forums Subject: Re: Uploading help needed, please!

For movies, we try to do the following:

If you submit...you get

MPEG2... MPEG1>MPEG4>Animated GIF/Thumbnails
MPEG1... MPEG4>Animated GIF/Thumbnails
MPEG4... Animated GIF/Thumbnails
Quicktime... Animated GIF/Thumbnails
Windows Media...Animated GIF/Thumbnails

I checked out the sustainability movie and added .mov to the file. I'm not sure how that could have happened, but the movie works now. I also deleted the thumbnails because they were all black and I've resubmitted them to the deriver to see if that will fix them.

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Poster: bbirdwell Date: Apr 13, 2006 3:59am
Forum: forums Subject: Re: Uploading help needed, please!

Thanks! I re-submitted each of them to the deriver as well. Just trying to get a smaller quicktime file right now. We'll see what happens...

Thanks again for your help.

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Poster: bbirdwell Date: Apr 18, 2006 1:02am
Forum: forums Subject: Re: Uploading help needed, please!

Nothing. I've re-derived each of the files, multiple times, and nothing has happened! What's next?